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Refund Policy


We will notify you of your refund once we have received and processed the returned item. Please allow 14 business days from the date we receive your shipment to processing of your shipment and the issuing of a credit back to the account used for the original purchase. Unless the return is due to our error, the shipping and handling charges will be deducted from the refund.

Packing and Sending Your Return:

Simply include the return item, a copy of the purchase receipt, your contact name and phone number. Wrap and package items securely. An insured shipper that provides delivery confirmation such as UPS, USPS or FedEx is recommended.

Send Return Packages to The Following Address:

North Carolina Trailer Sales, Inc. - Returns
221 Boots Evans Rd
Thomasville, NC 27360

Problems or Questions:

Call us at 336-475-5054 or email us at